Privacy Policy

Last updated: June 9, 2026

Privacy Policy

Last updated: June 9, 2026


Veduka Tales ("we", "our", or "us") operates the Veduka Tales mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.


1. INFORMATION WE COLLECT


a) Information you provide

  • Name, phone number, and email address when you register
  • Delivery addresses and event venue locations you save
  • Order details, preferences, and special requests

    • b) Information collected automatically

  • Device type, operating system, and app version
  • Usage data such as screens visited and features used
  • Crash reports and performance diagnostics

    • c) Location information

  • With your permission, we access your device location to help you pin your event venue on the map. We do not track your location in the background.

    • d) Photos

  • If you are a vendor, you may upload photos to complete job orders. These are stored securely on our servers.

    • 2. HOW WE USE YOUR INFORMATION


    We use the information we collect to:

  • Process and manage your bookings and orders
  • Send order confirmations and status updates via push notifications
  • Improve the App's features and user experience
  • Respond to your support requests
  • Comply with legal obligations

    • 3. SHARING YOUR INFORMATION


    We do not sell your personal information. We may share your data with:


  • Decoration vendors — to fulfill your bookings (name, contact, venue address)
  • Payment processors — Razorpay processes payments; we do not store card details
  • Service providers — cloud hosting and analytics partners who process data on our behalf under confidentiality agreements
  • Legal authorities — when required by law or to protect rights and safety

    • 4. DATA RETENTION


    We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@vedukatales.com.


    5. SECURITY


    We implement industry-standard measures to protect your data, including encrypted transmission (HTTPS) and secure cloud storage. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.


    6. CHILDREN'S PRIVACY


    The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it promptly.


    7. YOUR RIGHTS


    You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for location access at any time via device settings

    • To exercise these rights, contact us at support@vedukatales.com.


    8. THIRD-PARTY SERVICES


    The App uses the following third-party services, each governed by their own privacy policies:

  • Google Maps — for map display and location services
  • Razorpay — for payment processing
  • Expo (by Expo Inc.) — for app delivery and OTA updates

    • 9. CHANGES TO THIS POLICY


    We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or email. Continued use of the App after changes constitutes your acceptance.


    10. CONTACT US


    If you have questions about this Privacy Policy, contact us at:


    Veduka Tales

    Email: vedukatales@gmail.com

    Website: https://vedukatales.com